Input received
"My order arrived broken. Refund me now."
AgentGuard traces every prompt, tool call, policy decision, and approval. Built for AI agencies and SaaS teams that need governance evidence without slowing down delivery.
Support agent handling a damaged-order refund request.
"My order arrived broken. Refund me now."
Order #A-10492, customer tier Gold, damaged delivery note, refund history clean.
stripe.refund with { amount: 24900, customerId: "cus_123" }
Refunds over €100 require approval before execution.
The requested refund is waiting in the approval queue.
The UI is intentionally tool-first: agency founders should understand the value in one glance, then click into traces, approvals, policies, and exports.
Log prompts, retrieved context, model calls, cost, latency, and every tool attempt.
Allow, warn, block, or require approval based on rules clients can understand.
Pause risky actions before execution and record the reviewer, reason, and outcome.
Export proof of what happened, which policies applied, and who approved actions.
"My order arrived broken. Refund me now."
The demo is narrow on purpose: a support agent tries to issue a €249 refund. AgentGuard traces context, catches the risky tool call, applies policy, pauses execution, and records the human decision.
Customer tier, order history, damage report, refund history, and ticket metadata are logged.
The requested refund exceeds the approved autonomous-action threshold.
The queue shows the trace, policy, amount, and customer context before approval.
The client gets proof of oversight, policy enforcement, and final outcome.
Best fit: AI agencies deploying support, sales, or operations agents for mid-market clients. Pilot includes onboarding, custom policy setup, private support, and weekly risk review.