Input received
"My order arrived broken. Refund me now."
AgentGuard traces every prompt, tool call, policy decision, and approval. Built for AI agencies and SaaS teams that need governance evidence without slowing down delivery.
Live control surface
The demo stays narrow on purpose: a support agent attempts a high-value Stripe refund, AgentGuard catches the risk, pauses execution, and records the evidence.
Views
Support agent handling a damaged-order refund request.
"My order arrived broken. Refund me now."
Order #A-10492, customer tier Gold, damaged delivery note, refund history clean.
stripe.refund with { amount: 24900, customerId: "cus_123" }
Refunds over €100 require approval before execution.
The requested refund is waiting in the approval queue.
Control primitives
Keep the product surface focused: observe agent behavior, apply policy, pause risky actions, and export proof.
Log prompts, retrieved context, model calls, cost, latency, and every tool attempt.
Allow, warn, block, or require approval based on rules clients can understand.
Pause risky actions before execution and record the reviewer, reason, and outcome.
Export proof of what happened, which policies applied, and who approved actions.
Refund-agent use case
The scenario is narrow on purpose: a support agent tries to issue a €249 refund. AgentGuard traces context, catches the risky tool call, applies policy, pauses execution, and records the human decision.
Customer tier, order history, damage report, refund history, and ticket metadata are logged.
The requested refund exceeds the approved autonomous-action threshold.
The queue shows the trace, policy, amount, and customer context before approval.
The client gets proof of oversight, policy enforcement, and final outcome.
Design partner pilot
Best fit: AI agencies deploying support, sales, or operations agents for mid-market clients. Pilot includes onboarding, custom policy setup, private support, and weekly risk review.